VALID › Notice Library › CP311A notice
In the IRS’s own words · not reviewed by VALID
CP311A notice explained, in the IRS’s own words
Someone attempted to register online as your Designated official (DO)
Read the full CP311A page on irs.gov ↗
What this notice is about
Someone attempted to register online as your Designated official (DO)
Our records show that they attempted to access the information for the entity listed on the notice as a DO for your business tax account at IRS.gov/businessaccount.
What you need to do
If you agree and are aware of this registration, no action is needed.
If you disagree or were unaware of this registration, refer to the “Helpful information” section below to report potential unauthorized account access.
It’s important you contact us if:
- This person didn’t initiate the registration to access information of this entity as a DO.
- This person isn’t authorized to be a DO.
- This person should be removed as a DO.
What you need to know about online access
- The DO must be someone with the authority to legally bind the entity.
- The DO will have access to features and tax information within your business tax account.
- The DO will be able to manage other authorized users.
Online security tips:
- You must have your username and password each time you access one of our online services.
- Each user will need to request their own username and password.
- Don’t share your username, password, or one-time security code.
- We will never ask for your username, password or security code by phone, email, letter, or text message.
What to do next
- Write down the date on the letter today.
- Look the number up on irs.gov yourself. Don’t trust a link or phone number from anyone else.
- If it says you owe money or proposes changes to your return, take it to a licensed CPA, EA or tax attorney before that date.
Not advice. Not a filing. Verify with a licensed professional. Rules change by year and facts.